Privacy Policy

1. Introduction

Tenzro Inc. ("Tenzro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Tenzro Platform, Tenzro Cloud, and Tenzro Spaces.

2. Information We Collect

We collect information in the following ways:

• Account Information: When you create an account, we collect your name, email address, and authentication credentials.
• Usage Data: We collect information about how you use our services, including API calls, compute usage, and feature interactions.
• Technical Data: We collect device information, IP addresses, and browser type for security and analytics purposes.
• Payment Information: For paid services, we collect billing information processed through secure third-party payment processors.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, TEE-based hardware security for sensitive operations, and regular security audits. Our infrastructure is SOC 2 Type II compliant.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting privacy@tenzro.com.

6. Third-Party Services

We may share information with third-party service providers who perform services on our behalf, including payment processing, analytics, and infrastructure hosting. These providers are contractually bound to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: team@tenzro.com
Address: 986 Bosworthfield Road, Barrington, Illinois 60010, United States